What is the minimum age requirement?
The minimum age requirement for XO is 18 years old.
The app keeps crashing.
Make sure you have the latest version of XO and that your phone’s operating system is up-to-date, then try force quitting the app. If the issue persists, try reinstalling the app. To reinstall, just delete the app from your phone and download it again. As long as you don’t delete your account, this won’t delete your matches and messages.
Why does XO need to access my location?
XO uses your location to recommend you people around your location.
Why does XO need to access my camera/gallery?
XO uses your camera/gallery when you choose to upload a video to your profile.
How do I change my name?
XO pulls information from Facebook to create your profile. Simply update your name on Facebook and it will update on XO in the next few days.
How do I change my age?
XO pulls information from Facebook to create your profile. Simply update your age on Facebook and it will update on XO in the next few days.
How do I update my interests/page likes?
XO pulls information from Facebook to create your profile. Your interests and page likes will update automatically.
Connecting Instagram to your profile
Can I show/hide my Instagram username?
You can make your Instagram username visible on your XO profile by enabling the "Show username" option in the Instagram setting section after you authorized access to your Instagram profile.
What if my Instagram is private?
If your Instagram account is private, and if you choose to connect it to your XO account, XO users will be able to see your most recent photos. However, this won't affect your privacy settings on Instagram.
Can I request a verified badge?
Currently the verified badge feature is avaliable for selected users.